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Technical Support Contact Center and Knowledge Base

Software and Solutions

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### NON-LOGGED-IN - FACING SECTION ####

Welcome to the Technical Support Contact Center and Knowledge Base for Software and Solutions

Please log in using your myKeysight login/password to display and access special support content.

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The  login  prompt is available by clicking on the upper-left icon on this page. You can also use the login screen to  register  if you're a first time user of this site, or to recover your login name and password.

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Submit a Support Request

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EEsof EDA Knowledge Center

Complete collection of downloads, licensing, documentation and support for Keysight EEsof EDA software

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 60pxcenterBenchVue Software
 60pxcenterConnectivity
 60pxcenter 60pxcenterSignal Studio Software
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 60pxcenterTest Integration Software
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Modular Solutions Knowledge Center

Complete collection of downloads, licensing, documentation and support for Keysight Waveform Creator Software



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Keysight Employees and Contractors

This page provides links to support for Keysight employees and contractors on behalf of customers, or for themselves. These links will point either to the new JIRA Service Desk support tool for certain product lines, or Contact an Expert for others.

Customers who arrive on this page will only see links they are entitled to see (either Contact an Expert or JIRA Service Desk customer portal links). The grey column below provides more detail about what you can see and what customers can see on this page.

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### KEYSIGHT – INTERNAL - FACING SECTION ####

80kc_home_tab Submit a Support Request

Registration Required?

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KEYSIGHT INTERNAL ONLY

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EEsof EDA

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Customer Experience:
If customer has myKeysight EEsof service, link points to Customer Portal, otherwise, link points to page describing how to register

Keysight Employees:
Access JSD Customer Portal directly

EEsof EDA Knowledge Center

Complete collection of downloads, licensing, documentation and support for Keysight EEsof EDA software

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Base Station Test Registration

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Customer Experience:
If registered with valid support contract, link points to Customer Portal, otherwise, link points to page describing how to register

Keysight Employees:
Access JSD Customer Portal directly

 60pxcenterBenchVue Software
 kc_home_internal

Customer Experience:
Links point to ECM form

Keysight Employees:
Access JSD Customer Portal directly

 60pxcenterConnectivity
 kc_home_internal

Customer Experience:
Links point to ECM form

Keysight Employees:
Access JSD Customer Portal directly

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Quantum Computing Registration

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Customer Experience:
If registered with valid support contract, link points to Customer Portal, otherwise, link points to page describing how to register

Keysight Employees:
Access JSD Customer Portal directly

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60pxcenterSignal Studio Software
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Customer / Keysight Experience:
Points to "Contact an Expert" link

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myKeysight

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Customer Experience:
Access JSD Customer Portal directly

Keysight Employees:
Access JSD Customer Portal directly

 60pxcenterTest Integration Software (formerly Signadyne)

myKeysight

kc_home_internal

Customer / Keysight Experience:
Points to "Contact an Expert" link

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 kc_home_internal

Customer Experience:
Depending on the product, customers are directed to either JSD Customer Portal or Contact an Expert

Keysight Employees:
Depending on the product, customers are directed to either JSD Customer Portal or Contact an Expert

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Modular Solutions

kc_home_internal

Customer / Keysight Experience:
Points to "Contact an Expert" link

Modular Solutions Knowledge Center

Complete collection of downloads, licensing, documentation and support for Keysight Waveform Creator Software

Modular Internal Knowledge Center
(Viewable by internal Keysight employees only)



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Customer / Keysight Experience:
Points to "Contact an Expert" link

 
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Submit a Support Request

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Knowledge Center
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Simulation
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Device Modeling
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EEsof EDA Knowledge Center

Complete collection of downloads, licensing, documentation and support for Keysight EEsof EDA software

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BenchVue Software
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Connectivity
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Signal Studio Software
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Test Integration Software
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Modular Solutions Knowledge Center

Complete collection of downloads, licensing, documentation and support for Keysight Waveform Creator Software

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