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How do I fix the LAN on a DSOX1200 or EDUX1052?

Frequently Asked Questions (FAQs)


Update the firmware.


Key symptoms: LAN connectivity doesn’t work, MAC address is all zeros.  To verify MAC address is all zeros…
  • Press Utility key
  • Press I/O softkey
  • Press LAN Settings softkey
  • MAC address is the first entry in the “Current LAN Configuration” dialog


If the firmware revision is 2.10 or older, the firmware needs to be updated to >=2.11.
The following website provides the firmware update for both scopes. 

If the firmware is already at 2.11 or above, it is a different problem.

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