How do I fix the LAN on a DSOX1200 or EDUX1052?
Frequently Asked Questions (FAQs)
Summary
Update the firmware.Question
Key symptoms: LAN connectivity doesn’t work, MAC address is all zeros. To verify MAC address is all zeros…- Press Utility key
- Press I/O softkey
- Press LAN Settings softkey
- MAC address is the first entry in the “Current LAN Configuration” dialog
Answer
If the firmware revision is 2.10 or older, the firmware needs to be updated to >=2.11.
The following website provides the firmware update for both scopes. https://www.keysight.com/find/1200X-Series-sw
If the firmware is already at 2.11 or above, it is a different problem.